By using this website and purchasing from Craft with Clare, you agree to the following terms:

1. General Terms

Craft with Clare provides craft kits, handmade items, and creative workshops.

We reserve the right to update prices, availability, and workshop details at any time.

All content, including images and designs, is owned by Craft with Clare Ltd and may not be copied or used without permission.

2. Purchases & Payments

Payments are securely processed via Apple Pay, credit/debit card, or Klarna.

Klarna payments are subject to Klarna's terms and conditions. Please review Klarna's policies before selecting this option.

Orders are processed within 3-5 business days.

We reserve the right to cancel or refuse any order at our discretion.

3. Refunds & Cancellations

Refunds and returns are subject to our Returns Policy

Workshop and event refunds will only be given if cancelled at least 7 days before the event.

Corporate and private workshops/events must be cancelled at least 14 days in advance for a refund.

4. Workshops & Events

Attendees must follow all safety guidelines during workshops.

Craft with Clare is not responsible for any injuries, accidents, or allergic reactions that may occur during events.

If a workshop is cancelled by Craft with Clare, attendees will receive a full refund or the option to reschedule.

5. Liability & Disclaimer

Craft with Clare is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

All craft kits and materials should be used under appropriate supervision, especially with children.

6. Privacy Policy

We respect your privacy and only collect personal information necessary for processing orders and event bookings.

Your data will never be shared with third parties without consent.

For any questions, please contact us at craftwithclare@gmail.com.

At Craft with Clare, we want you to love your purchase! If you're not completely satisfied, please review our return policy below.

Craft Kits

Craft kits can be returned within 14 days of purchase for a full refund.

Items must be returned in their original packaging and in unused condition.

Customers are responsible for return postage costs unless the item is faulty.

Once we receive the returned item, a refund will be issued to your original payment method within 5 business days.

Personalised Items

Due to the nature of our personalised products, we do not accept returns unless the item arrives damaged or defective.

If your personalised item is faulty, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.

Workshops & Public Events

Refunds will only be given if the cancellation is made at least 7 days before the event.

Cancellations made less than 7 days before the event are non-refundable.

Corporate & Private Workshops & Events

If you need to cancel or amend your booking, you can do so at least 14 days before the event date for a full refund or at no additional cost.

No refund is given for cancellations or amendments within 14 days of the booked event.

It is at the discretion of Craft with Clare whether the event date can be amended within this period.

For any return or refund requests, please contact us at craftwithclare@gmail.com with your order details.